People usually need self storage to hold their things temporarily while moving. Others find they just have too much stuff and like to have a permanent storage space to keep clutter out of their home. Whatever your reasons, use the tips in this guide to make sure you find a clean, safe self storage facility.
Judging The Quality Of Customer Service
When you first contact a facility, by phone, email, or in person, ask several questions. The manager or representative should answer any questions promptly and directly. Avoid using units if the manager seems to dodge questions or skip details.
A good storage facility also has a manager on active duty at all times. People need access to their things at any hour, and issues can arise at any time. Having a person on the job at all hours prevents them from escalating into serious problems. What’s even better is if the facility has a manager who lives next to the site.
Security And Theft Prevention
Theft and break ins at unprotected storage units is fairly common. It is an easy target and there will be no witnesses. Most facilities have at least a few security cameras, but this is rarely enough to deter thieves. Choose a storage company that has cameras covering all the grounds, a gated entrance that only customers can access, and at least one guard or manager watching the grounds at all times.
Cleanliness And Organization Are Essential
Any storage company you consider using should be as clean and organized as possible. You can judge this by the grounds and the office. If the office is spotlessly clean and well organized, with a clean cut staff, that likely reflects the type of treatment they will extend to you and your personal belongings.
Another important aspect of cleanliness is pest control. Rodents and other pests can wreak havoc on a storage center. If pests are present, there is always the risk that they can chew through and destroy your belongings. Additionally, they can destroy the walls, wiring, and insulation that keep your belongings protected. A good facility contracts a pest control professional for regular visits to make sure problems don’t get started.
Whether you need storage to help move your things as you relocate, or just don’t have enough space at your home, this guide will ensure you find a LockAway self storage that will take proper care of your belongings.